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Andrew Lam MD, EMHA, MHA, CHSE, CHSOS

Leader in The Healthcare Simulation Industry

              Pioneer in Medical Simulation Education

Phone:

213-880-8890

Email:

AnLam@cscLa.org

Address:

711 West College St.

Los Angeles, CA. 90012

Linkedin:

linkedin.com/in/andrewlamsimulation

EXPERIENCE

Hello! I'm  Dr. Andrew Lam

I developed a passion for simulation-based education during medical school, when I first began utilizing high-fidelity simulation for OSCEs. Since then, I have dedicated my career to advancing healthcare simulation, workforce development, and interprofessional education. Over the years, I have held several leadership roles, including Simulation Administrator at White Memorial Hospital Simulation Center, Director of Operations at the Emory University Learning Center for the School of Nursing, Administrative Simulation Center Director at Charles R. Drew University, and Director of Operations for the CSC Health Simulation Center. In these positions, I collaborated closely with nursing and medical education faculty to develop best-practice simulation-based curricula, lead national accreditation initiatives, and support grant writing and fundraising efforts in partnership with charitable foundations and institutional stakeholders.

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In addition to my administrative leadership, I served as an Assistant Professor, teaching pre- and post-licensure nursing competencies as well as general medical education. I have also presented at numerous national and regional simulation conferences and events, including IMSH and the Laerdal SUN Conference, as well as invited presentations for organizations such as the USC Keck School of Medicine, Kaiser Permanente Bernard J. Tyson School of Medicine, and CommonSpirit Health. I am also the Founding Dean of the CSC Health Nursing Assistant Program, where I helped establish innovative workforce development pathways for future healthcare professionals.
 

My work in healthcare simulation and workforce development has been formally recognized by numerous California elected officials and community leaders, including Los Angeles Mayor Karen Bass, U.S. Representative Judy Chu, Assemblymembers Miguel Santiago and Mark Gonzalez, Councilmember Eunisses Hernandez, and Assemblymember Mike Gipson, among others.

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Beyond my formal institutional roles, I have led medical mission trips to Jamaica, where I oversaw the development of Jamaica’s first simulation program at May Pen Hospital for medical students from the University of the West Indies. This initiative focused on expanding access to simulation-based medical education and strengthening clinical training capacity in underserved communities.

EXPERIENCE

2023-Present

CSC Health

Director of Operations, Simulation

Clinical Faculty

 

  • Directs the conception, planning, and development of the CSC Health Simulation Center

  • Formed and chaired the CSC Health Simulation Committee to oversee SSH Accreditation

  • Spearheaded SSH provisional accreditation for the simulation center  

  • Founding dean for the CSC Health NATP certified by CDPH for internal workforce development

  • Clinical faculty and AHA BLS / First Aid instructor

  • Wrote grants with the COO to fund development

  • Serves as faculty and manages provider education for in-service skills competencies

  • Conducts skills needs assessments via internal audits of MA, CNA, and nursing staff and designs simulation curricula to close the skills gap.

  • Collaborates with clinical Chiefs to evaluate staff education needs to provide in-service training

  • Works with BPPE, CDPH, SSH and the BRN to ensure regulatory compliance.

  • Hosted Laerdal Mini SUN conference on campus

  • Met with the C-suits to discuss process improvements

  • Implementing workforce development, business continuity planning, alignment of goals, and restructuring of CSC training of staff

  • Spearheading LVN program development certified by BPPE for internal workforce development

2021-2025

Administrative Director, Simulation

 

Associate Faculty for the Colleges    of Medicine and Nursing 

Charles R. Drew University of Medicine and Science

  • Directed 3 Assistant Simulation Directors, 3 Simulation Operation Specialists, and 3 Simulation Technicians.

  • Lead the SSH Provisional and Full Accreditation application process

  • Created the "CDU Simulation Center" by centralizing three college simulation departments

  • Networked with leadership, vendors, and architects in the planning phase of our new simulation center in the new $150 million Health Professional Building.

  • Networked with local hospitals and colleges that would use the simulation center by facilitating MOUs

  • Collaborated with IT Department on the development and implementation of customized Astra web-based simulation room reservations for university-wide usage

  • Implemented simulation skills curricula based on nursing staff skills assessments

  • Collaborate with nursing educators for curricula instructional design using VR and AR simulation

  • Created the first CDU Simulation Center Policy and Procedural Manual

  • Meet with the Provost to discuss simulation needs and current staffing structures to create our official draft of the CDU Simulation Center organization chart. This is needed in identifying simulation information flow, business continuity planning, alignment of goals, and restructuring

  • Led daily huddles with simulation team

  • Created and chaired CDU Administrative and Education Committees

  • Collaborate with the Strategic Advancement Director to acquire various grants and Title III grants.

  • Collaborate with the Director of Finance to assess and oversee the CDU Simulation Center’s financial health

  • Associate Faculty for both the College of Nursing and Medicine / BLS instructor

  • Wrote grants and rented simulation to raise over $1 million of simulation assets over 4 years

  • Oversaw simulation curricula development that is based on INACSL and BRN standards

  • Directed the construction of the Virtual and Augmented Reality labs for the College of Nursing and   Medicine

  • Collaborate with the DLO on designing a simulation curriculum at the university level

2020-2021

Director of Operations, Simulation

Emory University School of Nursing

  • Supervised 5 Simulation Technicians, 2 RN Nursing Educators, and 1 Simulation Operation Specialist, 5 nursing work-study students who directly reported to me

  • Collaborated with pre- and post-licensure nursing directors to build curricula that meet both evidence-based and INACSL and BRN standards

  • Assisted in the creation of the simulation center's new operational and policy manual

  • Hired and supervised all new simulation staff

  • Partnered with Nursing instructors, clinical directors, and program directors to ensure simulation learning-related needs are met

  • Networked with vendors, SMEs, stakeholders, and donors to secure asset and funding in building the new $70 million Simulation Nursing Learning Center

  • Managed timely submission of simulation scheduling requests on Smartsheet and checked requests  against inventory lists to ensure equipment and supplies would be available prior to scheduled events

  • Applied continuous quality improvement methodologies to all areas of simulation.

  • Member of the nursing director’s meetings, chaired simulation staff meetings, and advisor to the executive council

  • Evaluated and reported monthly simulation KPIs to the Executive Director

2017-2021

White Memorial Medical Center

Simulation Center Administrator

  • Led in the SSH accreditation processes & developed operational manual and polices

  • Advisor to the Education Director on capital purchasing, budgeting, strategic planning, and acquiring new FTEs

  • Conduct quarterly financial & operational report CNO

  • Engaged in public relations for the simulation center

  • Networked with donors, providers, and philanthropists for the charitable foundation

  • Supervised development of annual business plans and conducted future needs assessments

  • Networked with other simulation centers in different markets to collaborate and share knowledge

  • Advisor to corporate leadership to invest in VR simulation platform to allow better IPE simulation

  • Led and taught CHSOS certification process for simulation technicians

  • Networked with internal providers to gain capital campaign support to expand the sim center

  • Collaborate with Compliance/Legal Department to create MOUs and business contracts, ie rental agreements, and a schedule of fees

  • Oversaw business development to generate financial sustainability by hosting research, CE conferences, and private filming

  • Supervised faculty development to ensure standardized curricula met the needs assessment

  • Developed and chaired the Simulation Center Council

  • Provided CPR BLS training at various hospital-sponsored community health fairs.

  • Collaborate with CNO and GME director to develop competencies with JACHO & NPSG regulatory compliance

  • Taught skills, including the use of PPE, Zoll Defibrillator, Code Blue, PD cycler, and Alaris pump

  • Coordinated in-situ simulations with department directors

  • Supervised simulations of COVID19 Hospital-At-Home telemedicine services

  • Sat on the Interview panel for new nursing educators search

  • Attended annual SimOps Conference, SSH Sim Business Development Workshop, and CAPE NICU Sim Conference at Stanford University

  • Supervised the medical mission simulation mobility team to conduct in situ mock code simulations

  • Led the monthly cadaver lab for surgical residents and arranged corporate sponsors

  • Conducted a house-wide policy review to ensure Lucidoc is compliant with current JACHO & NPSG regulatory compliance

  • Collaborated with Risk Management to collect and evaluate statistical data on patient risk and sentinel events to develop an in-service training curriculum to mitigate risk

  • Wrote NIH and Cal Grants to raise money for the capital purchase of medical training equipment for GME and medical residency programs

  • Networked with donors, providers, and stakeholders for the capital campaign

  • Led in strategic grant proposal and SWOT analysis for a new Simulation Center

  • Led HealthStream LMS process improvement projects to increase house-wide user compliance

  • Oversaw planning, implementing, and evaluating the use of a Simulation Center for workforce skills development

  • Managed CBISA data of Simulation Center to maintain 501(b) non-profit status

  • Member of the Education Council & Executive Council

EDUCATION
Gradient

EDUCATION

Executive Master in Healthcare Administration

Master in Hospital Administration

Medical School

Biomedical Engineering

Biological Scineces

University of Southern California

cum laude

Grand Canyon University

cum laude

Windsor University School of Medicine
University of Southern California
University of Southern California
Certifications

CERTIFICATIONS

PALS cert #207006451799

ACLS cert # 196504299395

Certified Healthcare Simulation Educator cert # 201274 

Certified Healthcare SimulationOperations Specialist      cert # 204002 

BLS cert # 195505421202

PROFRSSIONAL AFFILATIONS

PROFESSIONAL AFFILIATIONS

  • Member, Society for Simulation in Healthcare (SSH)

  • Member, Western States Simulation Alliance

  • Member, Upsilon Phi Delta, Health Administration Honor Society, USC chapter

  • Vice President, Alpha Phi Omega Fraternity, USC Chapter

Personal Statement

PERSONAL STATEMENT

 Personal Statement

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I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

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