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Andrew Lam MD, EMHA, MHA, CHSE, CHSOS

Leader in The Healthcare Simulation Industry

              Pioneer in Medical Simulation Education

Phone:

213-880-8890

Email:

Address:

5639 Observation Ln

Los Angeles, CA. 90028

Linkedin:

linkedin.com/in/andrewlamsimulation

EXPERIENCE

Hello! I'm Andrew Lam

I developed a passion for simulation since 2012 when I started using high-fidelity simulation in studying for OSCEs during my second year in medical school. Since then, I served as Executive Administrative Simulation Intern at USC/White Memorial Hospital Department of Education in Los Angeles in 2017, as Simulation Administrator at White Memorial Hospital Simulation Center in 2018, and as Director of Operations at Emory University Learning Center for the School of Nursing in 2020. In my roles, I collaborated with nursing and medical education to develop best practice simulation-based curriculums, spearheaded national accreditation processes, and worked with various charitable foundations on fundraising. My main accomplishment was merging Emory’s simulation centers into one $70 million new simulation learning center. I  also served as faculty, teaching pre-and post-licensure nursing competencies and medical didactics to medical students and Inter- professional education using simulation. Beyond my formal roles, I led medical mission trips to Jamaica, where I introduced and oversaw the development of Jamaica’s first simulation program at May Pen Hospital for medical students from the University of West Indies, Jamaica. On my leisure time, I enjoy traveling to the tropical islands of the Caribbeans and to Los Cabos Mexico. My hobbies includes stock trading on Wall Street and cycling on the beach.

EXPERIENCE

2021-Present

Charles Drew University School of Nursing

Simulation Coordinator/Specialist and Associate Faculty

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  • Developed a 12-month strategic plan to unify SON, COM, and COSH simulation programs into one centralized CDU Simulation Center and to acquire Provisional Accreditation

  • Envisioned timeline to submit accreditation application by 5/12/22 and to achieve accreditation by 9/7/22

  • Suggested the adoption of "CDU Simulation Center" as the official umbrella name for centralizing three CDU simulation departments

  • Oversaw the placement of CDU Simulation Center on the official SSH accreditation directory as the first step for Provisional Accreditation and to gain global visibility 

  • Planned strategic implementation of electronic simulation inventory system using Smartsheet and WASP to reduce inventory waste while anticipating future supplies needs 

  • Collaborated with Dr. Lindstrome and Raquel on the development and implementation of customized Astra webform simulation room reservation for university-wide usage

  • Spearheaded the use of simulation webform on Astra to reserve simulation space, equipment, and personnel resources in LSRNE, Cobb, and soon Keck buildings

  • Provided initial in-services on Astra workflow for electronic simulation room reservation to nursing, medical, and PA staff. 

  • Collaborated with Dr. Arciaga, Dr. Santana, and Dr. Jhocson to update simulation policies and procedures and created additional policies to meet SSH regulatory compliance so that operations of a centralized CDU Simulation Center are illustrated

  • Led the collaboration with Dr. Sadaat, Jonathan Z, and Kiely T (MediaG webpage designer) to design and launch CDU first and official Simulation Center webpage. This acts as a springboard for CDU Simulation Center to showcase global exposure and compete with regional and national simulation market share. 

  • Met with Dean Prothrow-Stith, Dean Jhocson, Dean Balcazar, and Dr. Kibe to discuss simulation needs and current staffing structures to create our official draft of the CDU Simulation Center organization chart. This is needed in identifying simulation information flow, business continuity planning, alignment of goals, and restructuring

  • Took entire simulation inventory of SON and gathered inventory information from COM and COSH. This provided a Birdseye view of our house-wide simulation assets, knowing what equipment to replace, upgrade, and share to reduce cost. 

  • Led daily huddle with SON simulation technician, Cristal 

  • Collected student survey post on "The Great California Shakeout" simulation for analytic data

  • Provided Simulation Center tour of SON and COM to Dr. Kibe and her staff as an initial step to assess the PA program's simulation needs and develop standardized PA curriculums

  • Chairing the SON Simulation APC sub committee and created the committee’s function with Dr. Rosario

  • Collaborating with Dr.Shay on the simulation policies approval processes

  • Organized IMSH conference for SON simulation staff and faculty

  • Provided CHSE certification education resources and guidance to Cristal and made these exam resources available to all CDU simulation staff house-wide for CHSE or CHSOS certification exam preparations

  • Developed simulation course evaluations for faculty and student

  • Served as member of the SON Faculty Search Committee

2020-2021

Director of Operations

2018-2021

Simulation Center Coordinator/Administrator

Emory University School of Nursing

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  • Supervised 5 Simulation Technicians, 2 RN Nursing Educators, and 1 Simulation Operation Specialist, 5 nursing work-study students who directly reported to me

  • Collaborated with pre- and post-licensure nursing directors to build curriculums that meets both evidence based and SSH best practice

  • Collaborated with Executive Director and C suites in the planning of a new $70 million Simulation Nursing Learning Center

  • Assisted in the creation of simulation center's new operational and policy manual

  • Served as operational, fiscal, HR, and strategic advisor to Executive Director

  • Hires and supervises all simulation staff

  • Partnered with SMEs, Nursing instructors, clinical directors, program directors to ensure simulation learning related needs are met

  • Oversaw purchasing, capacity planning and scheduling vendor negotiations

  • Managed timely submission of simulation scheduling requests on Smartsheet and checked request against inventory lists to ensure equipment and supplies will be available prior to scheduled events

  • Applied continuous quality improvement methodologies to all areas of simulation. 

  • Member of the nursing directors meetings, chaired simulation staff meeting, and advisor to executive council

White Memorial Medical Center

  • Supervise on-going SSH accreditation processes & developed operational manual and polices 

  • Advisor to Education Director on capital purchasing, budgeting, strategic planning and acquiring new FTEs

  • Conduct quarterly financial & operational report to CNO

  • Collect and analyze data on user encounters, inventory, activities, maintenance & workflow

  • Advisor to corporate leaderships to invest in AR & VR platforms to allow inter-professional simulation & to explore future technology investments

  • Supervise daily operations of a $4 million Simulation Center with annual foot traffic of 8000+ encounters 

  • Lead CHSOS certification process for my simulation technicians 

  • Oversee business development to generate financial sustainability by hosting research, CE conferences, writing private & INH grants and by offering simulation services to our sister hospitals

  • Supervise faculty development to ensure standardized curriculums associate needs assessments

  • Supervise in development of annual business plans and to conduct future needs assessments

  • Supervise daily scheduling, equipment usages, & the organization of $2.5 million worth of assets 

  • Collaborated with educators & specialist to create simulation with appropriate affective, cognitive & psychomotor domains

  • Supervise & Provide annual performance evaluations to my specialists

  • Advisor to CFO and CNO on equipment purchasing for new hospital system integrations

  • Chairman to Simulation Center Council

  • Advisor to the Executive & Employee Engagement Council

  • Supervise various events for internal & external stakeholders 

  • Lead hospital Foundation tours for donors and philanthropists 

  • Collaborate with Nursing Director to develop competencies with JACHO & NPSG regulatory compliances 

  • Oversee public relations and maintenance of website

  • Create annual capital purchase proposals using SWOT and SBAR

  • Network with other simulation centers in different markets to collaborate and share knowledge

  • Teach skills, including PPE, Zoll Defibrillator, Code Blue, PD cycler, Alaris pump, etc. 

  • Collaborate with Compliance Department to create contract agreements, policies, and schedule of fees 

  • Coordinated in-situ simulations with department directors

  • Supervise simulations of COVID19 Hospital-At-Home telemedicine services

  • Interviewed new potential nursing educators 

  • Attended annual SimOps Conference, SSH Sim Business Development Workshop, and CAPE NICU Sim Conference at Stanford University

  • Supervised the medical mission simulation mobility team to conduct mock code blue simulation in Jamaica

  • Supervise the monthly cadaver lab for surgical residents and arrange corporate sponsors

  • Collaborate with educators to conduct experiential learning experience with debriefing for learners 

2017

Executive Administrative Simulation Intern

White Memorial Medical Center

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  • Conducted house-wide policy review to ensure Lucidoc is compliant with current JACHO & NPSG regulatory compliance 

  • Wrote Grants to rise capital to purchase Laerdal SimMan3, SimMom, & central line task trainers

  • Led in strategic grant proposal and SWOT analysis for new Simulation Center FTEs

  • Collaborated with the Marketing Director to develop first official Simulation Center website 

  • Led HealthStream LMS process improvements projects to increase house-wide user compliance 

  • Oversaw planning, implementing, and evaluating processes to improve Simulation Center workflow

  • Attended Laerdal SUN & SimOps Conferences, 

  • Managed CBISA data of Simulation Center to maintain 501(b) non-profit status

  • Hired KT Waxman as my mentor on performance management, budgeting, & SS accreditation readiness

  • Member of the Education Council & Executive Council 

  • Presented 3yr & 5 yr budgeting and operational goals to CNO 

EDUCATION

EDUCATION
Gradient

Executive Master in Healthcare Administration

University of Southern California

cum laude

Master in Healthcare Administration

Grand Canyon University

cum laude

Doctor of Medicine

Biomedical Engineering

Biological Scineces

Windsor University School of Medicine
University of Southern California
University of Southern California
Certifications

CERTIFICATIONS

PALS cert #207006451799

ACLS cert # 196504299395

Certified Healthcare Simulation Educator cert # 201274 

Certified Healthcare SimulationOperations Specialist      cert # 204002 

BLS cert # 195505421202

PROFRSSIONAL AFFILATIONS

PROFESSIONAL AFFILIATIONS

  • Member, Society for Simulation in Healthcare (SSH)

  • Member, California Simulation Alliance

  • Member, Upsilon Phi Delta, Health Administration Honor Society, USC chapter

  • President, Student government Association, Windsor University School of Medicine

  • Vice President, Biomedical Engineering Student Association, USC

  • Coordinator, Alumni Association, USC

  • Vice President, Alpha Phi Omega Fraternity, USC Chapter

Personal Statement

PERSONAL STATEMENT

 Personal Statement

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Application for CDU Simulation Administrative Director

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During my 2015 tropical medicine rotation in May Pen Hospital, Jamaica, I met a pastor who worked for the hospital and he attended my simulation presentation. He told me that he sensed my passion and energy for simulation. He explained that if one finds a job that he loves, he is blessed. If on a rare occasion, one finds a passionate job that serves his call of duty in life, then his work is sanctified. I have long searched for this job scarcity. It was not until my employment at CDU that I have found something close to that. I believe that my professional life experience has prepared me to serve CDU and to lead your simulation department as your servant leader.

 

In my role at White Memorial Medical Center, I frequently led community education health fairs, including SideWalk CPR, the Delores Mission, and the LA mission center, using simulation as educational tools. I led medical missions to Jamaica and Mexico. In my 2018 Jamaica mission, I reconnected with my old colleges at May Pen Hospital and we donated simulation equipment from White to help setup the first simulation center in Jamaica. Only then by serving the black and brown communities made me understand the importance of serving our underrepresented yet eager to thrive communities. I learned to be a servant leader for social justice.

 

In 2020, I was offered a dream leadership job at the Emory University Simulation Center as Director of Operations. My role was to merge three simulation centers into the new $70M simulation building. I did not want to leave LA, but I wanted the experience. I gained leadership experience by managing direct reports, and I quickly learned the logistics of operating complex workflows in centralizing multiple autonomous departments. However, my dad developed terminal pulmonary fibrosis later in the year, and I had to resign and return to LA.

 

On my first week at CDU, I quickly learned our goal was to form one centralized simulation department. With my experiences, I knew what strategic plans I need to propose to CDU leadership to centralize the simulation program. With the tremendous pour of administrative and leadership support, I was able to accomplished the following in my first 60 days: performed simulation asset assessments, adopted an umbrella “CDU Simulation Center” name, placed us on the SSH accreditation directory, developed my 12-month strategic proposal for accreditation and the coordination of simulation programs, developed a dedicated centralized webform for simulation space scheduling and inventory managing, initiated the creation of our official simulation center webpage to capture market share, identified simulation needs assessment and to standardize simulation curriculums, provided simulation certification study materials to simulation staff, formed an equipment PO list for PECE grant that will bring CDU simulation Center up to SSH technology standards, assisted in the development our simulation procedure and operations manual to centralized our simulation programs, founded and chair APC Simulation Subcommittee, performed daily huddles with my technician, and drafted a simulation organization chart.

 

One tool that will allow me to more effectively achieve my deliverables and have greater opportunities to collaborate and share ideas with CDU leaders, is to have a director-level position. I have been performing high-level tasks, attending and presenting at weekly directors and leadership meetings. I have demonstrated my abilities to perform administrative and director-level duties for our simulation program. This job will put me in a position where I can practice the top of my certifications and skills-sets, aligning me with the optimal opportunities to be a servant leader to your CDU Simulation Center.

 

My cumulative professional experiences have led me to CDU to serve the university and our surrounding communities. I say this not only because my date of birth, August 27th, happens to share the same date of birth as our late Dr. Roborts, whose position I replaced, but because I am already incentivized as your loyal staff. As your Administrative Simulation Director, I will be fully sanctified in this role. Thank you for your consideration and opportunity to serve CDU.

I'M A TITlLE

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I'M A TITlLE

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

I'M A TITlLE

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

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